Enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers.
Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.
- Turnkey Call Center Solutions
- Voice Over IP Solutions
- Hosted/In-house PBX and IVR Solutions
- Integrated Telephony/CRM Solutions
- Inter-Branch PBX Solutions
- Direct Inward Dialing and SIP Trunks
- Telepresence / Video Conferencing Solutions